Best Hosting Blog

As GoDaddy’s customers experienced last weekend when millions of websites were unavailable for hours (hopefully this is an isolated event, they are usually very reliable), you may wake up one day and find out that your website is down.  There are several different error pages that may appear - I’m talking about the 404 message “The page cannot be found”.

If this is your first time to see this message, do not panic.  Your website is usually intact, but cannot be reached via browser. Try to see if you can access it with an FTP program. Then call/chat (if it’s not urgent you can email) with the host tech support. Some hosts have a network status page which lists current network problems.

If you work with a reliable hosting company, they would resolve the matter within hours. If you see that your website is not back online within a day, it’s a sign your host sucks. Do not waste time - start transferring your site to a reliable host. Regardless of how long it would take for the site to be up again, you want to make sure that your website will not experience further downtime. From my experience, if your host didn’t fix the problem within a day, they are not professional enough ad soon a second problem will emerge.